 | Terms And Conditions |  |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Mastercard, American Express, JCB, most Debit cards and PayPal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling SHIPPING CHARGES - £2.95 per ORDER within the UK, £3.95 per item within EU, £6.95 per item Worldwide
Express Delivery - 2 working days UK £8.95, using FedEx - within Europe £22.95 per ORDER, outside Europe £34.95 per ORDER
Goods are normally despatched within 48 hours |
| Delivery Schedule We will ship your order promptly by Royal Mail. Unfortunately we cannot guarantee what time it will arrive so you might need to have a word with your postman if you are out at work. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We do not hold your credit cards details. When you pay you are taken to the Lloyds Bank/Protx servers for secure on line payment |
| Guarantee We really want you to enjoy our crackers - if not then please let us know so we can fix it. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 2600 787 (International +44 845 2600 787) voicemail: 0845 127 4566 or fax us on 0207 900 3352 |
Privacy Policy ChristmasCrackerShop.com do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy We want you to be completely happy. If not then please let us know. If you want to return your goods please contact us by phone or email so we can give a reference number before you send them. We need this so we can make sure you get a refund without delay.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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